Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) governs the manner in which Kalyx Warehousing Pvt. Ltd. (“KWPL”, “we”, “our”, “us”) is engaged in providing integrated agri-services including storage, assaying/testing, collateral management, cleaning & grinding, packaging & bagging, procurement, and logistics.

This Privacy Policy governs the collection, use, processing, and protection of information in the course of providing these services.

By availing our services or accessing our platform, you agree to this Policy.

2. Scope of Policy

This Policy applies to:

• Visitors accessing or using the Company’s website or digital platforms.
• Representatives of clients, vendors, or business partners interacting through the website.
• Individuals submitting information, inquiries, or requests via the website.
• Any person whose information is collected through the Company’s website or online interfaces.

3. Information We Collect

Client and Business Information

• Name, address, and contact details (including phone number and email)
• Business details, including nature of business and service requirements
• Type of services availed (such as storage, assaying, collateral management, processing, procurement, and logistics)
• Description and specifications of services requested or provide

4. Purpose of Collection

The information collected is used for the following purposes:

• To identify and communicate with clients
• To understand the nature of business and service requirements
• To determine and provide the appropriate services (including storage, assaying, collateral management, processing, procurement, and logistics)
• To record and execute service specifications as requested by the client
• To maintain internal records and manage service delivery

5. Legal Basis for Processing

KWPL processes information based on:

• Contractual necessity: to provide and manage the services requested by the client, based on the agreed service requirements and specifications
• Legitimate business purposes: for internal record-keeping, service coordination, and operational management
• Legal and regulatory compliance: to fulfill obligations under applicable laws and regulations, where required

6. Rights of Data Principals

In accordance with the Digital Personal Data Protection Act, 2023, individuals whose personal data such as name, contact details, business information, and service-related requirements is collected by Kalyx Warehousing Pvt. Ltd. (“Company”) have the right to access such data, request its correction or erasure, withdraw consent for its processing, seek grievance redressal, and nominate another person to exercise these rights on their behalf in the event of death or incapacity.

Requests to exercise these rights may be made through the contact details provided on the website or by contacting the Company directly.

7. Data Security

KWPL implements reasonable and appropriate safeguards to protect information from unauthorized access, misuse, loss, or disclosure. Access to such information is restricted to authorized personnel and relevant service providers on a need-to-know basis.

8. Data Retention

Information is retained only for as long as necessary to provide the requested services and maintain related records, or as required under applicable laws. Thereafter, such information may be securely deleted or disposed of.

9. Changes to this Policy

KWPL reserves the right to modify or update this Policy at any time without prior notice. Updated versions shall be effective upon publication on the website.

10. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of courts having jurisdiction over the place where the registered office of KWPL is situated.